English 
Kenton provides full after-sales support, following up with clients via phone and email to monitor product delivery, usage, and repair. We aim to resolve maintenance issues within two days.
We offer agents access to spare parts inventories and maintenance training, enabling convenient on-site maintenance. Detailed documentation and videos help users quickly identify and resolve issues independently, minimizing downtime.
Kenton's dedicated maintenance hotline, complaint line, and after-sales mailbox ensure quick support. Our online technical solutions further assist clients in resolving issues, offering seamless service across multiple locations.
Ordering:
To receive a quote, please send us your purchase plan, including product name, model, and quantity. If you accept the offer, provide your business name, address, and phone number. We will issue a pro forma invoice and inform you of the payment method. Delivery details will be shared accordingly.
Delivery Time:
Typically 7-15 days. If items are out of stock, it may take 15-30 days depending on order quantity.
Shipping:
We will determine the most suitable packing method and minimize size to optimize shipping. We’ll compare costs from DHL, UPS, FedEx, TNT, ARAMEX, and other carriers, selecting the best option based on your location and preferred shipping method (sea, rail, road, or air).
International sea freight services:
(FCL – Port to Port)
(FCL – Port to Door)
(FCL – Port to FBA)
(FCL – Door to Port)
(FCL – Door to Door)
(FCL – Door to FBA)
Kenton offers comprehensive OEM (Original Equipment Manufacturer) and ODM (Original Design Manufacturer) services, providing tailored solutions to meet the specific needs of their clients. With a focus on innovation, quality, and efficiency, Kenton designs and manufactures products from scratch or modifies existing designs based on client specifications. Our services span various industries, ensuring the delivery of high-performance, custom-made products that align with client branding and functional requirements. Kenton’s expertise guarantees seamless production processes and superior end-results.
Kenton collaborates closely with clients to create lab equipment customized to their exact specifications, ensuring that each product meets unique research and operational requirements.
Our extensive product lineup, including biological safety cabinets, incubators, and drying ovens, can be modified with specialized features and advanced technologies to suit various industries and applications.
Kenton emphasizes precision and innovation in every customized solution, ensuring that your lab equipment is optimized for performance, reliability, and the successful achievement of your research goals.
